I’m Scared of Managed IT Services!

Our founder sat down and thought about why businesses may be “scared” or hesitant to use managed IT services. He came up with several examples and some things for a potential client to think about including:

  1. Cost: Managed IT services can be perceived as an additional expense, and businesses may be hesitant to invest in them.

    • Solvonex has thousands of users and buys in bulk for our managed services tool licensing. You will receive a pricing advantage by being part of our program. To purchase similar tools on your own is probably cost prohibitive and difficult to work with the licensing anyway.

    • Solvonex managed services clients get additional discounts on licensing, hardware, and professional services. Spend with us to save with us!

    • The cost of attracting and retaining full-time employees, especially in the IT field, is difficult for smaller companies. Why not let Solvonex worry about the people side of IT?

    • We can price 100% on-site, partial on-site with remote, or 100% remote to fit your budget!

    • Even if you have an IT staff, we can add additional Tier I, II, or III support and back up your current team so they can take a vacation once and a while!

  2. Loss of Control: Some businesses may be concerned about losing control over their IT systems and processes when outsourcing to a managed service provider.

    • We can fully drive the ship or co-drive with you, but it is your business. We become custodians of your computing environment.

    • You are ultimately responsible for the success of your business. Solvonex is just there to help you along the way!

    • We want to be your trusted adviser and partner. Who better to work with than someone that wants to be that for you?

    • You can always back out of the relationship through our contractual means as most have an out but lead time if you are unhappy.

  3. Security Concerns: Businesses may have concerns about the security of their data and systems when using a third-party provider.

    • Solvonex uses the same security practices and tool sets that we sell and service. We “eat our own dogfood” so to speak.

    • We have cyberliability insurance as well as standard E&O coverage. We are risk adverse and identify risk with you.

    • Our job is to protect your data and to be in business, so it is in our best interests to do the right thing.

    • We are a cybersecurity company and most likely have the same, similar, or more concerns about your security than you do!

  4. Resistance to Change: Some businesses may be resistant to change and prefer to continue managing their IT systems in-house.

    • We get this point and see it a lot. If you are completely resistant to change, then we may not be a good fit. That is OK, too!

    • If you keep banging your head against the same wall and have the same concerns with your computing environment now as you did yesterday, why not give us a shot?

    • Change is the only way to evolve forward.

  5. Lack of Understanding: Some businesses may not fully understand the benefits of managed IT services and how they can help to improve their operations.

    • Our CEO and founder will walk you through everything.

    • We use standard scopes of work that covers what we do and do not do in open language you can understand.

    • We use state of the art managed services tools and processes to manage your environment.

    • We are 100% onshore and speak English. Indiana born and bred!

You may have 100 more questions, and we are here to help you understand how managed IT services work. Our goal is to try to help you focus on your business and what you do best while we worry about the tech side of things. We care about end user success and want to see everyone succeed and make money together. That is what a true partner is all about. Everyone could use a true partner. Why not work with us?

Contact us to find out more, and see how Solvonex can help you Solve Your Next!

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